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Last Updated: January 1, 2020
This Policy describes:
The information that we gather from you,
How we use and share this information,
The rights and choices you have regarding this information,
The steps we take to protect this information,
The information gathered by third-party services,
How we transfer your information,
How we may change this Policy, and
How you may contact us.
Information We Collect
We may collect information about you directly from you, from third parties, and automatically through your use of the NOVA3D Products and Services. Some information we collect from you are referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you, or data that we can relate to you, such as your name, email address, credit card number, and shipping address.
Account information. When you create a NOVA3D account, you may provide us with personal information that includes your user ID, email address or phone number, password or other information for account verification. You might choose to provide us with additional information — like gender, birthday, professional information and other similar information.
Contact information. When you place an order with NOVA3D, or contact us for customer service, you may provide us with your contact information including your name, alias, email address, shipping address, billing address and phone number(s). Certain jurisdictions require provision of contact information when activating unmanned aerial system (UAS) products, opening online accounts, or under other similar circumstances as required by law, and we may ask for such information that is required for compliance purposes.
Payment information. When you place an order with NOVA3D or engage in financial transactions by using NOVA3D Products and Services, you may provide us with your payment information such as your bank account, credit card number, or debit card number.
Photos and Videos. NOVA3D does not automatically collect your photo or video without your consent and affirmative actions. When you choose to upload your photos, videos or other content using NOVA3D Products and Services, including text content relating thereto, we may collect and store such content, including EXIF data relating to the photo or video. If such content contains information about others, you should obtain any required or appropriate consent from such persons and inform them about this Policy prior to uploading such content to NOVA3D.
Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.
Location information. When you activate NOVA3D hardware products, use the map function of our apps, synchronize your flight record, or obtain UAS safety/regulatory notifications, you may provide us with geolocation information. In order to provide your location, you may be required to enable certain features of your mobile phone (such as GPS, Wi-Fi, and Bluetooth), which enable NOVA3D to identify your location through a variety of means, including GPS location, IP address, cell tower location, geofencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors. If your location is collected through Wi-Fi or Bluetooth sensors of your mobile device or other non-NOVA3D Products, please be aware that such sensors, and the associated data services, may be provided by a third party, which may access such information for the purpose of providing such data services to NOVA3D.
When you unlock the geofencing features embedded in NOVA3D Products and Services, you may provide us with geolocation information relating to your unlocked areas (“Authorization Zones”).
Technical Information. When you visit our webpage or use our mobile applications, you may provide us with technical information about the device running the browser or the application. Such information includes your IP address or device address, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, hardware version, and operating system. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.
When you apply for a position at NOVA3D, you may provide us with your educational information, such as your academic degree and graduated school, and employment-related information, such as your former employers and working achievements. We may also collect such information from third party recruiters or websites.